AI Dispatcher
Sorts the emergency from the Tuesday job, in ninety seconds
Takes the call, decides whether it is tonight or Tuesday, checks the address is one you cover, and puts it on the board. Genuine emergencies go straight to whoever is on call.
This role is not open for new hires right now. Tell us what you need it for and we will let you know when it is.
Get in touchWhat it does
- Separates a burst pipe from a dripping tap
- Checks the address before a van is committed
- Books against who is actually free
- Texts the job to the tech the moment the call ends
- Rings the customer back when the ETA moves
What it reports back
Every conversation is tagged with what happened, so the dashboard shows results rather than activity. Call volume is a vanity number and we do not lead with it.
job scheduledemergency dispatchedout of areaquote requestedescalated
Works over
Phone callsText messages
This role dials out, so quiet hours, do-not-call suppression and recording disclosure are enforced by the system rather than left to whoever configured the campaign.