AI Help Desk
Troubleshoots the fault instead of logging it for someone else
A technical desk for things that are broken. Reproduces the fault, works the person through a fix in numbered steps, and keeps the ticket open across days and replies until it is actually closed. Written, never spoken — because a stack trace does not belong on a phone call.
Hire a help desk
$349/month · 300 minutes included
What it does
- Reproduces the fault before proposing a fix
- Gives numbered steps and checks each one worked
- Keeps a ticket open across days and replies
- Chases the customer when a ticket goes quiet
- Escalates with the diagnosis, not just the complaint
What it reports back
Every conversation is tagged with what happened, so the dashboard shows results rather than activity. Call volume is a vanity number and we do not lead with it.
resolvedworkaround providedawaiting customerknown issueescalatedduplicate
Works over
web chatemailsms