TeamAIOps

AI Review Manager

Catches the unhappy customer before the internet does

Rings every customer after the work is done. The happy ones get a one-tap review link. The unhappy ones get a conversation and an escalation, before they write anything public.

This role is not open for new hires right now. Tell us what you need it for and we will let you know when it is.

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What it does

  • Rings within hours of the job finishing
  • Finds the unhappy one before the internet does
  • Sends a one-tap review link to the happy ones
  • Drafts your reply to a new public review
  • Shows you which crews earn the best ratings

What it reports back

Every conversation is tagged with what happened, so the dashboard shows results rather than activity. Message volume is a vanity number and we do not lead with it.

review requestedreview leftissue recoveredno responseescalated

Works over

EmailText messages

Also on the roster

AI Customer Service Rep

Answers the website and the inbox, so nobody waits until Monday

Learn more