Priced like payroll, not like software
One rate per AI employee per month. Add a seat when you need the cover, drop it when you don't. Every plan comes with a monthly credit allowance; past that you buy more, and larger packs cost less per credit.
AI Customer Service Rep
Answers the website and the inbox, so nobody waits until Monday
- Answers in seconds, at 2am, with nobody waiting in a queue
- Quotes your policy from your own documents, not an approximation
- Says it does not know rather than inventing an answer
- Books appointments into your real calendar
- Gets a name, phone and email before the conversation ends
- Hands over to your team with the whole transcript attached
Starter
250 credits included
One credit is a typical reply, about 500 characters. Short answers cost less, long ones more, and anything unused rolls into next month.
Standard
Most popular750 credits included
One credit is a typical reply, about 500 characters. Short answers cost less, long ones more, and anything unused rolls into next month.
Pro
1,500 credits included
One credit is a typical reply, about 500 characters. Short answers cost less, long ones more, and anything unused rolls into next month.
Included with every seat
Nothing is gated behind a higher tier. The difference between roles is the job the employee does, not which features we will let you have.
- Unlimited team members on your dashboard
- Trained on your own pages, documents and policies
- Full transcripts and conversation summaries
- Outcome reporting, not just message counts
- Automatic failover, so a provider outage never takes you offline
- Escalation to your humans, with context
- Contact capture before a conversation ends
- Email notifications for leads and escalations
- Hard spend limits, so a bad day cannot produce a bad bill
- Replies branded as you — your logo, your reply-to address, your links
- Appointment booking into a calendar you keep, with travel time held aside
- Cold outreach and supplier mail set aside without spending a credit
- A choice of model per employee, so you can pay for a better answer
- Low-balance warnings at a level you set, before anything stops
- Credits that never expire — unused ones roll into next month
Not sure which one to start with?
Start with a receptionist on the main line. It is the fastest way to find out whether this works for your business, and the easiest to undo if it doesn't.